Shape the future of tech as a Production Support Analyst at TMC, delving into system reliability and operational support. Engage hands-on with advanced technologies and automation tools.
This pivotal role entails 80% of your focus on resolving production issues across complex tech environments. You'll collaborate closely with development teams, advocate for reliability during design reviews, and refine operational procedures. Your insights will drive critical system improvements while addressing high-impact events like disaster recovery.
Key Responsibilities:
• Monitor and troubleshoot production systems effectively
• Collaborate with engineers to decrease operational risks
• Develop standard operating procedures for tech operations
• Address major infrastructure events and changes
• Leverage automation to enhance platform support
Requirements:
• Bachelor’s degree in Computer Science or a related field
• 1-2 years in production support roles
• Proficien...