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Responsibilities - In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求 - Endeavor to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作 - Supervise cash handling and banking procedures
监督现金的处理和存放程序 - Prepare daily banking and cash flow reports
编制每日存款和流动资金报告 - Establish and instruct staff in cash security procedures
制定并指导员工执行现金安全制度 - Deal with irregular payments
处理异常的付款情况 - Supervise the maintenance of service equipment
监督服务设备的维护保养 - Monitor standards of guest facilities and services
监督客用设施和服务的标准 - Control stock and monitor security procedures
控制存货和监督保安成序 - Assist with menu and wine list creation
协助菜单和酒水单的设计工作 - Supervise functions
监督各项职能 - Supervise outlet service
监督...