Optimize your career as a Tech Ops Engineer II at EQ Bank, focusing on reducing the impact of incidents and performing root cause analysis. This role is pivotal in enhancing operational resilience.
You will manage critical incidents with thorough analysis and proactive communication. Your experience in software delivery and incident management will serve to improve processes and ensure swift resolutions. This position emphasizes collaboration with IT experts and stakeholders for effective incident handling.
Key Responsibilities:
• Monitor and manage critical incident responses
• Conduct root cause analysis for continuous improvement
• Build monitoring dashboards for enhanced visibility
• Facilitate effective stakeholder communications
• Lead high-priority command center operations
Requirements:
• 5+ years in SDLC roles, focused on technology
• 3+ years in technical incident resolution
• Expertise in Java software frameworks
• Knowledge of APIs and Ji...