You will implement strong listening skills to really understand a customer problem or question, to present information clearly and concisely, in verbal and written forms.
The ability to simplify the solution for a customer.
- You will help develop Technical Support processes and ensure proper documenting and recording of all activity, communications and interactions with customers.
- Be part of a team that is solving complex technical problems for the customer.
Inspire greatness in the Tech Support team and lead by example.
**YOU MUST HAVE**:
- High School Diploma or equivalent combination of education, experience and industry recognized certifications.
- High proficiency level in the English language (written and spoken).
- Excellent interpersonal, verbal and written communication skills.
- At least 3 years in a Customer/Product Support related role.
- Demonstrated skills developing and delivering trainnings.
- Demonstrated high level pro...