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About This Opportunity
Tech Supp Remote III (BTW)Β in Β BT West
Unique Skills:
- English written and spoken
- ITIL Certifications or deep knowledge is required
- Experience of 2 years on ITSM platforms like Service Now or similar.
- Windows 10, 11, latest IOS and mobile support experience a must.
- Able to manipulate boxes with monitors, computers, and personal equipment to be deployed to users in their work site, including floor shop, offices, 2nd floors, other buildings.
- Customer Service, Collaboration, Teamwork a must.
- O365, Azure fundamentals certifications are a plus
- Thermal printers support and configuration (Zebra, Honeywell, etc)
- Visa
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Education and Experience Requirements