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Join CHUBB as Technical Support Analyst CHUBB
Chubb, a leading global insurance company with a presence in more than 54 countries, is opening its new Engineering Center in Bogotá. This strategic hub will drive digital transformation and the development of innovative technology solutions for the company worldwide.
In this role, you will serve as the primary point of contact for our agents, providing technical support and expertise on our sales and sales support applications. You will be responsible for resolving issues, assisting with agent onboarding and offboarding, and maintaining effective communication with vendors and the offshore development team. You will track support calls, analyze root causes, and escalates critical issues as needed, ensuring timely and effective resolutions in a bilingual (EnglishSpanish) environment.