**Minimum qualifications**:- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
- Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
- Ability to communicate in English and Spanish fluently.
**Preferred qualifications**:- MBA or Master's degree in a Management, Technical, or Engineering field.
- Experience translating business requirements into technological solutions.
- Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Excellent written and verbal communication, presentation, problem-solving, and client manageme...