Join the mission to optimize community services as a Technical Analyst. Focus on maintaining and enhancing Community Development Systems software to ensure reliable service delivery in planning and enforcement processes.
This role requires strong expertise in application support and configuration within a municipal context. You will provide technical assistance, manage user needs, and implement improvements systematically. Training and user support play a crucial role in integrating software effectively across departments.
Key Responsibilities:
• Oversee community development software maintenance
• Provide front-line technical troubleshooting
• Collaborate with departments on process improvements
• Lead the creation of reports and dashboards
• Ensure compliance with security and privacy policies
Requirements:
• Degree or diploma in Computer Science
• Minimum 3-5 years in application support
• Experience with Harris/CityView is essential
• Knowledge o...