About This Opportunity
Become a Technical Consultant and Production Specialist at Teledyne CARIS, providing robust support for cartographic software. Your expert guidance will help transform data production and enhance user training initiatives.
In this Senior Technical Support Consultant role, you will engage with customers to solve technical challenges and foster smooth transitions to enhanced cartographic processes. By mentoring team members and collaborating with stakeholders, you will drive improvements in training, customer solutions, and software usability to ensure optimal outcomes.
Key Responsibilities:
• Act as a technical authority for cartographic software
• Resolve intricate customer issues swiftly and effectively
• Deliver customized training to users at various proficiency levels
• Support the evolution to S‑100 and S‑101 workflows
• Work with teams to refine documentation and support processes
Requirements:
• Master’s ...