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Technical Customer Service Coordinator

Student-Friendly Entry-Level
Company

Fabricas Monterrey, S.A. de C.V.

Location

toluca, Mexico

Posted

May 28, 2026

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About This Opportunity

About Crown

Crown Holdings, Inc. through its subsidiaries is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products for some of the largest and most respected companies in the world.

Job Objective

Supervise production during the assigned shift and coordinate technical support for customers, ensuring product quality, compliance with standards, and customer satisfaction.

Main Functions
  • Address customer complaints and technical claims.
  • Plan follow‑up visits to monitor product performance.
  • Represent the company in technical support activities with customers.
  • Advise on troubleshooting production issues.
  • Coordinate communication between customers and internal teams.
  • Supervise and follow up on action plans.
  • Coordinate testing of new products.
What Crown Offers You

Str...