Join F12.net as a Technical Infrastructure Specialist in Edmonton, Alberta, where you will tackle escalated tickets and deliver innovative IT solutions to clients. Collaborate and support project implementations seamlessly.
This role requires expertise in various technologies including PowerShell, firewall configurations, and virtualization. You will take a technical lead on projects, ensuring smooth project execution and high client satisfaction. Ideal candidates will have advanced troubleshooting skills and the desire to guide less experienced technicians in their career growth.
Key Responsibilities:
• Solve escalated tickets and enhance service outcomes
• Create innovative solutions for technology deployment
• Document processes and monitor all devices during projects
• Mentor and train new team members effectively
• Manage complex tasks within larger IT projects
Requirements:
• Minimum of 3 years in IT infrastructure
• Various relevant certifications c...