About This Opportunity
Elevate agricultural machinery support as a Technical Machine Specialist at Brandt in Regina. Utilize your expertise to enhance troubleshooting, cooperation, and knowledge sharing within the dealer organization.
Join Brandt in this pivotal role focused on agricultural machinery. The Technical Machine Specialist is essential in managing technical assistance requests and improving the diagnostic abilities of technicians. You'll collaborate with Service Managers to solve complex problems while maintaining a thorough database of technical solutions.
Key Responsibilities: • Manage technical assistance requests using CCMS software • Ensure documentation is complete before submission to John Deere • Coordinate communication between technicians and John Deere CCMS support • Identify emerging product quality concerns with John Deere • Determine technical training needs through Service Manager collaboration
Requirements: • Experience with CCMS or similar technical supp...