About This Opportunity
Elevate your technical expertise in a hybrid role with Interactive Brokers as a Technical Operations Specialist. This position involves monitoring applications and providing crucial operational support for a leading global brokerage.
Join the Technical Operations (TOPS) team in Greenwich, CT, working four days in the office and one day remotely. Your primary responsibilities include problem-solving for operational issues, monitoring critical systems, and collaborating with internal teams. You will play a vital role in ensuring a seamless online trading experience, contributing significantly to the firm's operational excellence.
Key Responsibilities:
• Monitor the health of applications and networks
• Analyze and troubleshoot operational issues effectively
• Provide 2nd-level technical support to various teams
• Monitor batch scheduled jobs and escalate failures
• Investigate real-time trade issues across parties
Requi...