This role focuses on driving sales of bandsaw and circular saw blades by providing strong technical support at customer sites. The engineer will work closely with customers to improve cutting performance, troubleshoot machine issues, and use this engagement to increase blade consumption and business growth. The position requires a blend of hands-on technical expertise and sales capability.
Key Responsibilities
1. Technical Support (Core Strength)
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Visit customer sites to support bandsaw and circular saw machines
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Check machine condition: alignment, vibration, guide setting, coolant flow, cutting accuracy
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Troubleshoot cutting issues like blade breakage, poor finish, low blade life
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Guide operators on correct usage, blade handling, and cutting parameters
2. Application Improvement
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Recommend correct blade type, TPI, geometry based on material
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Optimize cutting parameters (speed, feed, coolant)
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Improve blade life and reduce cost ...