Deliver exceptional service as a knowledgeable Automotive Service Consultant. Balance technical knowledge with customer interaction to promote vehicle maintenance solutions effectively.
As a Service Consultant, your primary responsibility is to coordinate customer service for vehicle maintenance and repair. Engaging with customers, you'll assess their needs and prepare detailed repair orders accurately. Collaborating with technicians will ensure effective communication and drive productivity, helping to achieve high service standards.
Key Responsibilities:
• Engage customers in discussions about their vehicle needs.
• Prepare and track accurate repair documentation.
• Schedule and manage service appointments efficiently.
• Update customers during the service process.
• Maintain customer records accurately in systems.
Requirements:
• 1–2 years of automotive service experience preferred.
• Understanding of automotive repair and maintenance needed.
• Excel...