Become a key player at SPI Health and Safety as a Technical Services Advisor in Blainville, Quebec. Your expertise in customer service and technical coordination will drive our workshop's success.
In this full-time role, you bridge the gap between technicians and customers, ensuring efficient service delivery. With a focus on intake assessments, you will create work orders, manage inventory, and coordinate with sales teams. Join a workplace that emphasizes growth, innovation, and employee well-being.
Key Responsibilities:
• Act as the main contact for service and rental requests
• Analyze and qualify incoming service requests promptly
• Create work orders and maintain accurate customer records
• Ensure parts inventory accuracy through effective storage
• Collaborate with technical teams for improved service delivery
Requirements:
• College diploma in a related field preferred
• 3 to 5 years of experience in technical service roles
• Strong customer comm...