Job Role

Technical Services Delivery Manager (Deputy Head of FM)

Location Type

HMP Millsike

Reports To

Head of FM

Direct Reports

Departmental Supervisors – Mechanical, Electrical, General and Soft Services, Waste Manager.

Objectives

• Support the Head of FM in delivering operational management of Facilities Management Delivery across the Prison, ensuring consistently high standards of service delivery, compliance, and customer satisfaction.


• Deliver innovation, continuous improvement, and best practice in FM service operations, in collaboration with the Mitie Centres of Excellence and other relevant stakeholders.


• Oversee the performance and development of service delivery teams, ensuring effective resource management and adherence to budgetary constraints.


• Deliver Hard Services requirements aligned to statutory, contractual and SFG20 main...