We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech.

What you'll do:

• Champion Customer Success at Scale: Support and execute on engaging, scheduled sessions focused on technical and business outcomes, ensuring every customer in your portfolio realizes increasing value.
• Promote Scalable Adoption: Engage in innovative adoption programs that equip new customers to achieve their security goals quickly and efficiently.
• Cultivate a Community of Experts: Lead dynamic one-to-many engagements, including technical workshops, office hours, and best‑practice webinars that foster a strong user community.
• Translate Data into Action: Analyze customer usage data to uncover trends, proactively identify risks, and trigger targeted, programmatic outreach to ensure the health and success of your portfolio.
• Build a Library of Success: C...