Embark on a technical support internship and enhance your career potential. Assist clients in both French and English with product recommendations and troubleshooting issues.
As a Technical Support Advisor Intern, you'll diagnose client problems and support basic server administration using specialized technology. Stay current with emerging technologies, implement them as needed, and aid in process optimization to enhance workplace effectiveness. This role emphasizes teamwork and organization in a friendly atmosphere.
Key Responsibilities:
• Assist clients through phone, chat, and tickets
• Recommend products based on client needs
• Diagnose and resolve technical issues
• Perform basic server administration tasks
• Contribute to process improvement
Requirements:
• Excellent knowledge of IT and technologies
• Understanding of GNU/Linux environment
• Familiarity with HTML, FTP, DNS, and MySQL
• Comfortable with popular CMS platforms
• Fluent in Fren...