Technical Support Representative 
(Customer Support + Troubleshooting) 

 
About us: 

Our company is a premium humidifier brand originally designed in Korea, known for our stainless steel water tanks, filter-free system, and elevated design. We operate across the US, Canada, and Australia, with strong seasonal performance in Q4 and continued growth year over year.  
 
As we continue to scale, delivering a seamless and high-quality customer experience is critical. We are looking for a Technical Support Representative to support our customers with product troubleshooting, warranty claims, and post-purchase care. 

 
Role Overview 

We are looking for a detail-oriented and customer-focused Technical Support Representative who can confidently ...