: EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users.Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models.As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team.At EBSCO, we're driven to inspire, empower and support research.Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it.We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission.Join us to help make an impact.Your Opportunity:The Technical Support Representative specializes in performing technical support of EBSCO software and solutions by providing technical support assistance to ...