Elevate your career as a Technical Support Specialist at JSI in Kanata, Ontario. This hybrid role demands expertise in systems administration and troubleshooting in Windows and Linux environments.
JSI seeks a driven candidate with at least five years of experience in coordinating technical resolutions. Responsibilities include managing customer support issues, analyzing system upgrades, and collaborating with engineering teams. Your problem-solving skills will shine in a fast-paced environment while supporting diverse clients across North America.
Key Responsibilities:
• Provide timely resolution to technical support issues
• Maintain system configurations and technology roadmaps
• Analyze systems for software upgrades to minimize disruptions
• Assist Engineering in diagnosing technical challenges
• Create and update documentation for Technical Support
Requirements:
• Degree or certification in Computer Science
• Minimum 5 years of technical support experi...