Step into the innovative realm of cardiac imaging as a Technical Support Specialist with Circle Cardiovascular Imaging, focusing on enhancing healthcare provider solutions. Provide expert support remotely and onsite across the Americas.
In this pivotal role, you will report directly to the Manager of Technical Support, ensuring optimal functionality of Circle’s imaging products. Your responsibilities will address customer queries, assist with software installations, and enable effective workflows in cardiology and radiology settings. Flexibility to prioritize various tasks in a dynamic environment will be key.
Key Responsibilities:
• Provide technical support for customer product inquiries
• Document interactions and feedback for continuous improvement
• Facilitate installations of imaging technology on customer sites
• Manage escalated service requests efficiently
• Participate in on-call support as needed
Requirements:
• 5+ years of experience in technical ...