The Key Account Manager is accountable to grow and maximize long‑term value of assigned customers by owning the overall commercial relationship, defining and executing strategic account plans, formulating customer proposals, and driving negotiation of new business opportunities leveraging current products and services, as well as renegotiation of current contracts / master agreements.

Acts as an internal orchestrator within a matrix organization, mobilizing and aligning the diferent areas, and other functions to structure, negotiate, and execute agreements that strengthen customer relationships while improving commercial position, and long‑term returns.

• Own the end‑to‑end performance of assigned accounts, meeting or exceeding financial goals (new business, revenue growth, retention, churn, profitability).
• Build, grow, and maintain strong, trust‑based partnerships with assigned customers at multiple organizational levels.
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