Pursue the Google CX Engineer role at TELUS Digital and contribute to innovative customer experiences while enjoying remote work flexibility within Canada or at our Vancouver, BC office. Drive impactful solutions leveraging Google Cloud technologies.
In this role, you will be tasked with leading the development of integrated customer experience solutions utilizing Google CES. With a solid background in AI/ML and customer engagement, you'll spearhead initiatives focused on evolving our capabilities in conversational AI. Your experience will help ensure TELUS Digital remains at the forefront of technology in enhancing customer interactions across multiple platforms.
Key Responsibilities:
• Integrate new Google CES advancements and AI capabilities
• Drive solution development on the Google CES platform
• Lead Google Cloud environment architecture for GECX
• Create secure integrations with Google Cloud AI services
• Configure access management for GECX components
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