Position Summary 

The Senior Manager, Digital + Tech Transformation Hotel Engagement & Escalations, CALA plays an essential role within the Digital and Technology Transformation (D+TT) team in CALA, reporting to the Implementation Director, Deployment. Over the coming years, the D+TT CALA team will develop and implement tools and systems as part of Marriott's multi-year D+TT initiative, which aims to upgrade Marriott’s technology and business processes to help achieve the company’s goal of becoming the world’s preferred travel brand. The team is tasked with accelerating these advancements through innovative strategies in planning, program management, change management, user experience and business process design, cross-region coordination, and solution deployment.

The Senior Manager, Digital + Tech Transformation Hotel Engagement & Escalations will partner with the Implementation Director, Deployment to facilitate webinars with hotels, track hotel engagement d...