About This Opportunity
Join Tesla's dedicated team as a Customer Experience Specialist, where you'll enhance the customer journey during deliveries. Your skills in engagement and education will influence Tesla's growing sales operations.
In this essential role, you will welcome new Tesla customers and ensure their delivery day is extraordinary. You'll educate them about vehicle features and collaborate with the Store Leader on delivery operations. Your goal is to create a memorable experience while managing delivery appointments tailored to individual customer needs.
Key Responsibilities: • Welcome customers and ensure delightful delivery experiences • Educate on vehicle features and functions • Assist in coordinating vehicle staging for delivery • Demonstrate Tesla products and local EV incentives • Provide feedback for continuous improvement
Requirements: • Strong customer engagement skills • Knowledge of Tesla products and industry trends • Experience in coordinating delivery op...