Drive restaurant success as a Toast Menu Consultant, leveraging your bilingual French skills. Guide clients through the onboarding process for a seamless menu experience.
In this pivotal role at Toast, you will work closely with restaurant staff to ensure they harness the full potential of Toast's platform. Your background in customer operations and proven success in delivering client satisfaction will help you navigate this dynamic landscape effectively. Your adaptability and growth-oriented mindset will be key to achieving onboarding goals across multiple projects.
Key Responsibilities:
• Develop customized onboarding plans for restaurant owners
• Communicate clients' configuration needs effectively
• Document onboarding processes and identify best practices
• Facilitate comprehensive training for restaurant personnel
• Manage onboarding for over 80 restaurant locations
Requirements:
• Fluent in French and English
• At least 1+ years in customer relation...