The Total Rewards Coordinator (Benefits & Absence Management) supports the administration of benefits programs with a focus on absence management claims, including occupational (WSIB) and non-occupational absences (STD, LTD, unpaid leaves). Reporting to the Manager, Total Rewards, the incumbent also coordinates administrative support for additional benefits and rewards programs, including group benefits, retirement, and recognition programs.

KEY PERFORMANCE METRICS

• Employee support and service experience
• Program administration accuracy and timeliness
• Program communication and education
• Data accuracy, reporting support and process compliance

KEY ACCOUNTABILITIES

Functional

• Coordinate the administration of occupational and non-occupational employee absences from intake through return-to-work tracking, in partnership with leaders, HR, Payroll and e...