**Travel Help Desk Coordinator**
**Department**:Travel Member Services
**Status**:Non-Exempt
**Grade**:
**Reports To**:
**Nature of the Work**:
This position is responsible for assisting Arise Travel CSP (Certified Service Professional) and internal department floor agents. Position conducts training, evaluates Arise CSP performance and progress, conducts training, motivating, organizing, planning and establishing goals for Arise Travel CSP’s, while improving the efficiency and productivity of the department. This position is also responsible for the ongoing support to management and is required to meet all vendor contractual obligations specific to the Travel Department.
**Duties and Responsibilities**
Monitors and provides feedback to Arise CSPs on all Travel Department and Interval International policies and procedures.
Assists in the development and improvement of processes and procedures to increase efficiency and productivity.
Assist with bookings an...