Shape the strategic vision for trust and safety operations, leading high-impact teams. The right candidate will excel in operational efficiency, partnership building, and process design.
This senior director position focuses on crafting global strategies that align with growth objectives and foster user safety. You will lead day-to-day operations while driving innovations through partnerships with product and engineering teams. Your ability to manage complex projects and build high-caliber teams will contribute to achieving organizational goals.
Key Responsibilities:
• Lead the long-term operations roadmap for the department
• Design frameworks for scalable and efficient operations
• Collaborate with engineering to translate insights into actions
• Oversee global vendor and BPO relationships effectively
• Mentor team leaders to promote a culture of excellence
Requirements:
• 10+ years in Trust & Safety or related fields
• 5+ years of experience leading tea...