Base pay range

CA$50.00/hr - CA$50.00/hr Talent Acquisition Specialist with in US IT | Sourcing & Hiring

Job Overview We are looking for an experienced

UI/UX Manager – Conversation Design Consultant

to lead the design of AI-driven conversational experiences across chat and voice platforms. This role focuses on creating intuitive, human-like, and customer-centric conversational journeys by combining UX design, storytelling, and data-driven insights. Key Responsibilities

Design end-to-end conversational experiences for chatbots and voice bots Create conversation scripts, dialog flows, and bot responses aligned with brand voice Develop user personas, journey maps, and scenario-based conversations Analyze customer interaction patterns to improve engagement and usability Apply UI/UX principles to conversational interfaces across multiple channels Collaborate with Product, Engineering, QA, and Operations teams for delivery Create UX artifacts such...