About This Opportunity
Step into a leadership position as a Front Office Manager at our busy urban hotel. This on-site role emphasizes operational efficiency and guest satisfaction every day.
We are seeking a candidate with 2-3 years of hospitality experience to manage a team of 16-20 staff members. Your duties will include recruiting talent, conducting training sessions, and implementing operational procedures while handling guest concerns effectively. Strong interpersonal skills and client focus are vital for success in this role.
Key Responsibilities:
• Supervise daily front office operations and staff
• Implement and enforce hotel policies effectively
• Conduct training and performance evaluations
• Manage special guest needs and complaints
• Organize event logistics and front desk duties
Requirements:
• 2-3 years of relevant experience in hotel management
• Strong skills in MS Office and central reservation systems
• ...