Job title: Delivery Analyst Salary: £45,000 - £55,000 per annum Location: Field based Contract Type: Full-time, permanent

The Delivery Analyst is a hybrid role combining business and systems analysis with Agile delivery coordination. The role sits within the Programme Management Office (PMO), working closely with the Technology delivery team to support the day‑to‑day demands of the team across projects, change requests, and BAU Freshdesk support.

Key Responsibilities

Business & Systems Analysis

• Support the requirements gathering and documentation of Technology Projects and change requests, working alongside the Business/System Analyst.
• Deliver, analyse, and clearly articulate business and functional requirements through workshops, interviews, and documentation review.
• Produce and maintain high‑quality analysis artefacts including business requirements documents (BRDs), functional specifications,...