Become a vital leader at LensCrafters as Store Manager, focusing on enhancing customer services and achieving store targets in a full-time capacity.
As the Store Manager, you will play a crucial role in the operational success of the store. Your responsibilities will include leading the team, coaching them, and analyzing customer service metrics like NPS and exam growth. You will partner with optometry professionals to ensure every patient receives outstanding care while meeting key performance indicators.
Key Responsibilities:
• Lead your team to exceptional customer service
• Train team members through company resources
• Develop action plans from detailed performance analyses
• Recruit and retain a highly engaged staff
• Maintain operational standards and safety policies
Requirements:
• High School diploma or equivalent
• A minimum of 4 years in management
• Comprehensive knowledge of retail operations
• Strong leadership and communication skills<...