Job details**Employment Type**:Full-Time**Location**:San Pedro Garza Garcia, Nuevo Leon, Mexico**Job Category**:Customer Support**Job Number**:WD**********Job Description**:Job Description**Responsibilities of the role**:The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion.Processes data accurately and within designated timeframes.Works closely in a team environment to meet deadlines.Ensures timely and quality responses to internal customers.
**Principal duties**:Under general supervision, process warranty claims utilizing the Warranty Navigator platform for all Applied (chiller and air handler) products Handles warranty related activities including data input, processing, and maintenance of warranty databases Provides assistance to customers by processing data, answering product and claims related questions Translate lessons learned and quality issu...