About Roca Alliances

Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We partner with innovative organizations worldwide, helping them scale high‑performing teams through strategic and tailored recruitment solutions.

About the Role

Account Manager / Customer Success Professional at Simpro Group, you will play a critical role in driving customer retention, relationship growth, and overall client success.

You will manage a portfolio of customers, acting as a trusted advisor while helping clients maximize the value of Simpro’s solutions. This position is ideal for commercially minded professionals who enjoy customer engagement, portfolio growth, and building long‑term strategic partnerships.

Key Responsibilities

Account Health & Relationship Management

Proactively manage a portfolio of existing customer accounts to foster long‑term, successf...