L1 Search Evaluator

Location: Masaryk, Polanco, Mexico City, Mexico (Onsite)

Employment Type: Full-Time (FTE)

Role Overview

We are seeking a detail-oriented and analytical L1 Search Evaluator to join our team in Mexico City. In this role, you will serve as a frontline specialist responsible for evaluating search result quality, analyzing user feedback, and contributing to the continuous improvement of search algorithms and search products. The ideal candidate has strong critical thinking skills, excellent English proficiency, and a passion for internet trends, online content, and user experience.

Key Responsibilities

• Evaluate and categorize search results, identifying low-quality or bad case outcomes to support search product and algorithm improvements.
• Analyze user search behavior, requirements, and feedback through data review and investigation.
• Provide actionable recommendations to improve se...