🎓 JobsStudent.com

Your Gateway to Student Success

← Back to Student Jobs

WFM Real-Time Analyst (RTA / RTM – Governance Monitoring)

Student-Friendly Entry-Level
Company

HCLTech

Location

guadalajara, Mexico

Posted

June 05, 2026

🎓 Ready to Start?

Join thousands of students launching their careers

Apply Now

About This Opportunity

We’re Hiring: WFM Real-Time Analyst (RTA / RTM – Governance Monitoring)


At HCLTech , we’re looking for a detail-driven and highly accountable WFM Real-Time Analyst to oversee and govern third-party (3P) operations in a fast-paced, SLA-driven environment.


This role is ideal for someone with hands-on real-time / intraday management experience who can confidently monitor vendor performance, challenge execution, and drive accountability .


What You’ll Do


  • Monitor real-time performance of third-party operations against SLAs, staffing plans, and intraday targets
  • Track key metrics such as service level, shrinkage, productivity, and attendance
  • Validate and govern intraday actions from vendors (schedule adherence, OT, VTO, staffing adjustments )
  • Identify an...