Become a key player at Whistler Reception Services as a Front Desk Operations Supervisor. In this role, you'll supervise front desk and concierge services while ensuring a seamless guest experience across multiple properties.
The Front Desk Operations Supervisor position involves leading high-volume guest service operations and providing essential support for administrative tasks. Your strong hospitality experience and leadership will be invaluable in driving service excellence and maintaining operational standards.
Key Responsibilities:
• Oversee daily concierge and front desk operations
• Train and coach staff in service procedures
• Manage guest inquiries and service issues effectively
• Compile operational and financial reports
• Coordinate operations across multiple accommodation services
Requirements:
• Minimum 3 years in hospitality supervisory roles
• 5+ years of customer service experience
• Proficient in Microsoft Excel and Office Suite
• K...