Elevate resident satisfaction with York Property Management as the Manager of Resident Experience. Your focus on customer service and property maintenance will ensure residents enjoy a positive living environment.
This position is pivotal in managing everyday customer interactions and supervising the care of residential properties. Reporting directly to the Community Manager, you'll engage with potential and current residents, facilitate move-in and move-out processes, and maintain thorough documentation of resident data. Flexibility and strong organizational skills are essential in this dynamic role.
Key Responsibilities:
• Respond effectively to rental inquiries from potential residents
• Book and conduct unit showings for interested renters
• Handle move-out instructions and inspections thoroughly
• Maintain records of resident communications and actions
• Oversee cleanliness and maintenance of common areas
Requirements:
• Exceptional customer service and ...